GroveStars Moving, LLC at 4811 Pembroke Road, Hollywood

Contacts

• Phone: +1 954-947-7111
• Address: 4811 Pembroke Road, Hollywood, FL 33021
• Website: grovestarsmoving.com
• Types: Establishment   Moving company   Storage  

Reviews of GroveStars Moving, LLC

• 1

  Jessica Houser

  Posted at Sep, 23 2019
  I put my information to get a quote on a move. The associate called back the next morning, and quoted me an astronomical amount without even hearing the specifications that I was inquiring about. The customer service associate sounded like he was in a rush to Get me off the phone so he just spewed out a random, obscenely large number and told me to call him back at a later time. I left the converstaiin feeling as though I was an inconvenience. This isn’t how customer service representatives should treat a potential client no matter when they decide to move. Needless to say I WILL NOT be utilizing this moving company.
  
  I have also noticed upon reading the later reviews that there is a trend of repetitive responses from the company that attempts to discredit any naysayers. I don’t understand why a company would want to discredit feedback so badly unless the reviews were tremendously effecting business. PLEASE BEWARE OF THIS SCAM!!!
  Copied response from the company;
  
  “Please stop doing this! We don't even know you, we never moved you or had any business with you. If you are competitor please deserve your business with excellent customer service and great job not with messing up reputation other companies!!!!!“
  
  UPDATE: Todd called me from his personal cell phone at 1:20pm, only moments after I posted my review, to apologize. Not only did he NOT apologise, he defended himself! And why would a customer service representative call from their personal phone number when I am definitely NOT a loyal client?? Just seems EXTREMELY shady. I will be reporting them to the BBB. This is not how a professional moving business should run!
  
  I think it’s strange that I have been getting prank phone calls from health insurance agencies looking for Ima Kahunt and Mike Hunt not even a couple of days after the incident with Todd. Please be careful giving your number out to these scam artists folks. You don’t know if you’ll get a quote, or telephonic harassment from these scam artists! Changing my number after over 30 phone calls for health insurance and delivery movers just today alone!-5/16/18

Photos of GroveStars Moving, LLC

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